You'll find a tracking link in your shipping confirmation email.

You&apos;ll find a tracking link in your shipping confirmation email. You can also look up your order when you log in to your account. If tracking hasn&apos;t updated in two to three business days, contact us.

How do I track my order?

We're not able to cancel orders once they're placed.

We&apos;re not able to cancel orders once they&apos;re placed. We also can&apos;t guarantee changes once an order is placed, but contact <a href="mailto:support@mesbeauty.com">support@mesbeauty.com</a> as soon as possible with your order number and what you&apos;d like to change, and we&apos;ll do our best.If your order has already shipped, you can start a return once it arrives.

Can I change or cancel my order?

Contact support@mesbeauty.com as soon as possible with your order number and the correct address.

Contact <a href="mailto:support@mesbeauty.com">support@mesbeauty.com</a> as soon as possible with your order number and the correct address. If your order hasn&apos;t shipped yet, we&apos;ll try our best to update the shipment.

How do I change my shipping address?

Sorry about that. Contact support@mesbeauty.com with your order number, which item is missing, and a photo of the packing slip.

Sorry about that. Contact <a href="mailto:support@mesbeauty.com">support@mesbeauty.com</a> with your order number, which item is missing, and a photo of the packing slip. We&apos;ll send the missing item out and follow up with tracking.

My order is missing an item. What should I do?

mes° beauty

Tracking, changes, and help with your order.

Orders & Account

What is mes°?

What makes mes° different?

What does "biodesigned" mean?

What is In Situ° Design?

Why did Jennifer Lawrence start mes°?

Where are mes° products made?

Are mes° products cruelty-free?

Are mes° products vegan?

About the brand

Which mes° product is right for me?

Can I use all three products together?

How often should I use mes° products?

Are mes° products suitable for all hair types?

What makes the Multitask Repair Mask different?

Do I apply the mask to wet or dry hair?

How long should I leave the mask on?

Will the mask make my hair greasy or weigh it down?

Will Good Roots Volume Mist make my hair crunchy?

Do I need to blow-dry after using the mist?

Can Good Roots Volume Mist replace dry shampoo?

How is Off-Duty Restyling Serum different from a hair oil?

Can I use the serum on wet hair or with heat tools?

Will the serum weigh down fine hair?

Why does my serum look separated?

Where can I find the ingredient list?

Are mes° products color-safe? Can I use them on chemically treated hair?

Do mes° products contain fragrance?

Are mes° products silicone-free and sulfate-free?

My order arrived damaged or leaking.

I received the wrong item.

I had a reaction to a product.

How do I recycle mes° packaging?

Products & Ingredients

Where do you ship? Do you ship internationally?

How long will shipping take?

Do you offer free shipping?

Do you offer expedited shipping?

My package says delivered, but I can't find it.

What is your return policy?

How do I start a return?

Can I exchange a product?

How long do refunds take?

Shipping & Returns

What payment methods do you accept?

Can I use more than one discount code?

I didn't receive my discount code.

Payment & Promotions

How do I unsubscribe from emails or texts?

How do I request or delete my personal data?

Privacy