Products & Ingredients
How to use mes°, what's in our formulas, and help with product issues.
Which mes° product is right for me?
Each product is designed for a specific need. Multitask Repair Mask: for dry, damaged, or color-treated hair.
Can I use all three products together?
Yes. They're designed to work together. Here's how most people use them: Before wash day: Apply the Multitask Repair Mask to dry, combed hair.
How often should I use mes° products?
Multitask Repair Mask: before every wash day, on dry hair. Good Roots Volume Mist: after every wash, before styling.
Are mes° products suitable for all hair types?
Yes. All mes° products were consumer-tested on hair types 1, 2, 3, and 4.
What makes the Multitask Repair Mask different?
Most hair repair focuses on proteins and bonds.
Do I apply the mask to wet or dry hair?
Dry. The Multitask Repair Mask is formulated for dry hair before wash day.
How long should I leave the mask on?
Apply to dry hair anytime before shampooing. Five minutes is enough.
Will the mask make my hair greasy or weigh it down?
No. Our founder, Jennifer Lawrence, specifically wanted a mask that intensely hydrates hair without greasiness or weighing hair down.
Will Good Roots Volume Mist make my hair crunchy?
No. Flexible hold polymers give your roots lift while keeping hair soft and touchable.
Do I need to blow-dry after using the mist?
You don't have to. It works when you air-dry, too. For the most lift, use it before blow-drying.
Can Good Roots Volume Mist replace dry shampoo?
Some people find they can skip dry shampoo with consistent use.
How is Off-Duty Restyling Serum different from a hair oil?
Because it's a bi-phase formula, Off-Duty Restyling Serum goes beyond the benefits of a typical hair oil and does two jobs at once.
Can I use the serum on wet hair or with heat tools?
Yes to both. Apply one to two drops to mid-lengths of damp hair before drying to seal in moisture and reduce frizz when heat styling.
Will the serum weigh down fine hair?
It's made not to.
Why does my serum look separated?
That's by design. Off-Duty Restyling Serum is a bi-phase formula, so the lightweight oil phase and the biodesigned serum phase sit separately in the bottle.
Where can I find the ingredient list?
Each product page at mesbeauty.com has the full ingredient list under View Full Ingredients List.
Are mes° products color-safe? Can I use them on chemically treated hair?
Yes. All mes° products are formulated to be color-safe. They're also safe to use on chemically treated hair.
Do mes° products contain fragrance?
Yes. A unisex, universally addictive scent.
Are mes° products silicone-free and sulfate-free?
All mes° products are sulfate-free, and our first three products are silicone-free.
My order arrived damaged or leaking.
We're sorry to hear about that. Contact support with your order number and a photo of the product and packaging.
I received the wrong item.
We're sorry to hear about that. Contact support with your order number and a photo of what you received, and we'll send the correct item.
I had a reaction to a product.
Please stop using the product. If the irritation doesn't calm down, check in with a doctor.
How do I recycle mes° packaging?
We’re members of Pact Collective, a nonprofit that takes back hard-to-recycle beauty packaging so empties stay out of landfills.